As some may now, I got the Fitbit Versa in August 2018. I instantly fell in love. Smart watch matched with a fitness tracker was a product made for me.
When I started swimming more, I decided to use it to track laps. While it is supposedly water proof up to 50 meters, it was 5 feet that took it down. Whether it was my specific device or the Versa product itself that couldn’t stand up to the water, I’m not sure.
But I will say that the costumer service was impecable. They were quick and efficiant. I told them exactly what happened and they were more than happy to help.
I’m expecting a brand new Versa, free under warranty, very soon.
For anyone on the fence, I wholeheartedly recommend the Fitbit brand. Their products are amazing. And when the technology may not hold up (because nothing is perfect), they are ready to keep you as a customer.